First-Time Fix Rates: How Do You Compare To The Industry Standard?
In field service, an industry that is heavily focused on customer satisfaction, your first time fix rate is crucial. Put yourself in the customer’s...
With one report suggesting that customer delivery performance expectations are higher than they were two years before, it is imperative that you provide your customers with a smooth delivery process.
Back to the newsIn field service, an industry that is heavily focused on customer satisfaction, your first time fix rate is crucial. Put yourself in the customer’s...
Kerridge Commercial Systems (KCS) has extended its K8 business management software offering with the launch of ePick. This mobile app ensures...
Renowned bathroom, plumbing, and tile merchants, McDaids, have implemented K8 Trader from Kerridge Commercial Systems (KCS) as their new digital...