Turnbull Building Supplies

About Turnbull Building Supplies

Turnbull Building Supplies was established in 1895 as a single-branch, family-owned business in Lincolnshire. Now with six branches and following a management buy-out in 1984, the company offers a comprehensive product range of building materials, kitchens, bathrooms and tiles. The company supplies retail customers through to the national house builders – the majority of its business is with small to medium-sized builders.

The Challenge

During a previous systems review, Turnbull Building Supplies considered the Revision 7 product but implemented an alternative solution. Later, with issues such as product development, scalability and functionality becoming a concern, it was time to take another look.

Considerations such as capacity, culture, resources, reputation and product roadmap were the priorities. Kerridge Commercial Systems and K8 met the company’s requirements and in March 2003 an order for K8 was placed – the system went live later the same year. Turnbull subsequently upgraded to K8.07.

Client Focus

• User Interface is quick and easy to navigate
• Sales order processing makes for quick and efficient trading
• KPI facilities enable accurate, regular monitoring of business progress
• Spreadsheet interface – great for managing price updates and stock effectively
• Automatic supplier invoice verification – very efficient and saves time
• Hosted platform means security and scalability with minimal add-on investment
• System hosting means staff can focus attention on the business and customer service
• High levels of customer service achieved using K8, means higher customer retention