First-Time Fix Rates: How Do You Compare To The Industry Standard?
In field service, an industry that is heavily focused on customer satisfaction, your first time fix rate is crucial. Put yourself in the customer’s...
With one report suggesting that customer delivery performance expectations are higher than they were two years before, it is imperative that you provide your customers with a smooth delivery process.
In field service, an industry that is heavily focused on customer satisfaction, your first time fix rate is crucial. Put yourself in the customer’s...
Kerridge Commercial Systems (KCS) has extended its K8 business management software offering with the launch of ePick. This mobile app ensures...
We are delighted to announce our 2019 customer conference on Wednesday 1st & Thursday 2nd May at The De Vere Cotswold Water Park.