Challenge
Based in Belfast, JHC Hardware has been the leading trade supplier of kitchens, bedrooms, shop-fitting, and DIY products since 1968. As a family-owned business, the company takes pride in providing top-quality products and services to customers and sees its continued growth and success as a testament to its unwavering commitment to excellence. With the acquisition of RG Laughlin and Sons, a distributor of tools and equipment, in 1998, the company expanded its operations and established itself as a one-stop shop for all its customers' hardware needs. Their well-stocked 70,000 sq. ft. warehouse and own transport fleet enable JHC Hardware to offer daily deliveries to their customers, ensuring their satisfaction is always the top priority.
To deliver the highest standard of customer service and effective management information, JHC decided to upgrade their computer system. They knew that selecting a secure IT partner was essential and that the chosen system had to support future growth. After a rigorous review of candidate systems, K8 emerged as the clear choice. The directors felt that K8's advanced features and exceptional performance would take the company to the next level.
The possibilities with K8 are endless with new things, better ways and more opportunities to improve the business. Kerridge Commercial Systems and K8 is the right combination for us.
Eamonn McNeill - IT Manager
Gains and benefits
- A fully integrated trading and financial system
- Comprehensive and flexible functionality results in tight process control
- Sales order processing – effective and efficient for high quality customer service
- Integrated ecommerce trading – opportunities to generate additional business at minimal cost
- Personalised catalogue information to suit customer needs
- Price changes easily managed – maintains margin control – protects profitable trading
- High standard of partner support - complete reassurance
- A secure long term investment as K8 develops, further benefits will be secured
To find out more about the solutions that we offer, please contact us today.