A Chat with some of our Payroll Experts

The industry and business in general have become fierce and it’s a non-negotiable to not have a proper payroll system in place, or to not be compliant. We investigated to gain more insights from our team on the ground to see how we could best help businesses who are looking for payroll solutions.

Q&A for our Payroll Team:

How would you best describe our payroll solutions?

Simply described, it’s an application used to manage, organize and automate employee payments. It tracks all payments and maintains all payment records. Our software can be used by businesses of all sizes, ranging from small to large enterprises, according to what your business’ unique needs are.

Our payroll solution was established over 20 years ago. We have built up a team of skilled consultants and a support team which means that we now have a dedicated payroll team. We provide a variety of business management solutions, and payroll is a key part of our offering.

What do customers most often look for in a payroll solution?

Data Conversion and strong reporting!

Our payroll system offers a report writer functionality, which is included in all packages. This is used extensively by our customers.

Payroll Tax Compliance Management.

We do this and we keep our customers up to date on what they should or should not do to remain compliant.

Customer Support

Support is crucial. Payroll services include calculating payroll and tax obligations for each employee, as well as printing and delivering management reports.

What are the best features of our payroll solutions?

• Payroll Processing and Management

• Direct Deposit

• Tax Filing Services

• Compensation

• Administration

• Employee Self-Service

• Reporting

• Electronic payslips

What additional services do we offer our payroll customers?

• Onsite / Remote consultancy assistance

• Year end / Interim Submissions

• Leave and bonus runs

• Copy Companies (Consultancy Fees applicable)

• 08h-00 – 17h00 telephonic support (included in annual license fee)

If you were to highlight key features in our payroll system, that just makes life easier, what would that be?

Our report writer feature which enables users to create their own reports. There is no extra charge to create reports and it’s so easy to use, users can do this by themselves.

We’d have to add the filtering functionality.

Users can create different types of ‘sorts’ to sort the reports exactly the way they would like the report to print.

We offer a range of standard formula calculations throughout the payroll system. You can however also create your own formula calculations. These calculations makes life so much easier and provides results quickly and efficiently.

Third Party integrations: We integrate with many 3rd party applications, in fact, we integrate with 35 different Accounting software packages.

And then, last but not least, we really do offer exceptional customer service.

Payroll is not something to mess around with. You need a good and efficient system to help you manage and remain compliant. Karina Nieuwoudt, one of our key account managers, who have also provided input in to this article, will be happy to help with additional information or a demo so let us know how we can help.