Brian O’Leary, Management Services Director, said “K8 will strengthen our cohesive approach across the many channels of the company, supporting our network of service centres, repair workshops, distribution centres and core competence centres. The system will also further enhance our ability to deliver operational efficiencies and value to our customers into the future. For ERIKS, having a single platform across all our businesses will create a more complete picture of our customers and how they operate, allowing ERIKS to form deeper and more effective partnerships.”
ERIKS chose K8 having reviewed systems from all of the major ERP providers. The contract for K8 was signed after a lengthy and detailed evaluation process involving multi-disciplined teams from both companies. Before making the decision, a conference room pilot was conducted to ensure that K8 had all the required capability and functionality. It was essential to ensure that K8 delivered the operational performance necessary for a large and diverse, multi-site organisation and also that the migration to the new system could be completed in a smooth and seamless process.
Back to the news