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Embracing digital to modernise the way we work
Embracing technology and taking on a more modern approach will empower your business and your employees as well as supporting the drive to get that...
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In the modern retail environment, many business owners are continuously looking for ways to maintain a competitive advantage. Part of this competitive advantage comes with digitalisation and the effective use of software solutions like ERP.
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As businesses evolve, so too, do the requirements they have for their software. Paper-based processes are increasingly being phased out and staff across different functions have started to realise how much more simplified their daily tasks can be by making more processes digital.
Point-of-Sale invoicing is one of those processes. The busier an outlet, the more cumbersome paper-based operations become. Many ERP systems include electronic invoicing as a feature, which enables businesses to email a till receipt or cash invoice to a customer directly. Not only does this feature save your in-store staff time, but it also saves paper which makes it a more environmentally-friendly alternative.
Using electronic invoicing also enables you to:
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Show customers that your business is adapting to more modern business practices
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Help customers eliminate the use of paper receipts that end up getting lost or discarded
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Use customer email addresses as an opportunity to promote your in-store offers (subject to GDPR and POPIA compliance)
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Easily refer to transactions on the system
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Analyse cash sales by customers’ email addresses
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Use your sales data to tailor customer rewards, discounts, preferred pricing, and more.
If you would like to find out how our ERP solution can support your operations, be sure to book a demo today.
