Established in 1983 as a power tool repairer, Johannesburg based SA Tool are agents and distributors for many leading brands of power tools and personal protective equipment.
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SA tool signed up with Kerridge Commercial Systems (KCS) for K8 ERP in 2011, the past 5 years SA Tool has grown substantially and have benefited greatly from the K8 ERP system; improved stock management, elimination of manual processes and quality support are just a few of the benefits they have received from K8. In 2014 they moved from an on premise server to the KCS Cloud platform.
SA Tool supply some of South Africa’s largest and most prestigious industrial and construction firms. Many of SA Tools customers have a requirement to call off on existing contracts, as well as get accounts information like statements at the push of a button. K8 Web Builder’s integrated customer portal and web store allows SA Tool’s customers the freedom to order, review and pay at their convenience. SA Tool benefits due to the accuracy of electronic data and a lower staff cost due to the automation and integration.
SA Tool chose K8 Web Builder for its online selling capabilities and integration to K8 and the fact that there is no third party upload into other software; K8 Web Builder is a live interface with the K8 ERP System. “The ability to maintain your own e-commerce website adds a lot of value, as business owners are not dependent on another company to make changes for them.” – Lawrence Grobbelaar, IT Manager SA Tool.
Utilizing the K8 Web Builder platform, customers in outlying areas are now able to place their own orders without having a sales representative call on them, thus making SA tool more accessible to their customers. SA Tool’s Lawrence Grobbelaar commented: “The viewing of the statements, invoices and POD online are a great benefit to the SA Tool customers as they are able to source their own documents”
Tiaan Grobbelaar, Sales Manager, KCS SA “Our K8 Web Builder is a great, constantly evolving e-commerce product that provides both Content Management and E-commerce functionalities. We are proud that SA Tool trusted us as to become one of our pilot sites. KCS will continue to develop our web-based products and our clients can look forward to a measurable ROI from their investment in K8 Web Builder.”
Benefits:
- Full real-time integration with K8
- Easy in-house maintenance of website
- Customers can source own account information and pricing
- Immediate visibility of customer orders
- Immediate access to product detail
About SA Tool:
Established in 1983 as a power tool repairer, Johannesburg based SA Tool are agents and distributors for many leading brands of power tools and personal protective equipment. In addition to importing products from renowned international suppliers, the company also has purchasing arrangements with major South African manufacturers.
About K8 Web Builder:
K8 Web Builder is a powerful, integrated eCommerce suite. It enables you to deploy a fully integrated internet trading platform quickly and effectively.
With a comprehensive, intuitive content management system, K8 Web Builder is both functionally-rich and extremely flexible. IT provides a platform to increase the capacity of your existing resources and open up valuable new sales channels.
Using real-time information, K8 Web Builder provides complete facilities for your customers to enquire and place orders on a self-service basis. Transactions are automatically fed back into K8 to maintain data and customer records - it’s both simple and straightforward, and with no repeat keying required.
Without expensive and complex website developments, K8 Web Builder makes online trading for any type of business an easy to maintain and profitable service. By helping you to improve your customers’ buying experience, your competitive advantage is enhanced.