Challenge
Brookwell Supplies Ltd is a family-run business supplying the complete range of Land Rover parts and accessories. The company started trading in 1981, from Bovey Tracey on the edge of Dartmoor, and having secured a contract to supply parts to the Royal Navy in Devonport opened a branch in Plymouth. The company is now the largest independent Land Rover parts supplier in the South West supporting customers in many countries around the world.
Brookwells had reached the point where their computer system was no longer meeting the needs of the business. It lacked functionality and there was no development strategy. For Brookwells, investing in bespoke work was not an option and a decision was made to invest in a new system. After thorough evaluation, K8 was chosen, and with the guidance and support of Kerridge Commercial Systems, the implementation was completed in around 3 months from server arriving to go live.
Gains and benefits
- Modern GUI interface ensured fast user acceptance
- Sales order processing and search facilities – invaluable for customer service
- Complete parts supercession records –greater control and actions taken on old stock
- Access to the whole Land Rover database 86,000 parts – maximises sales opportunities
- Purchasing tools – easy and flexible to use, save time and support stock optimisation
- Tailored screens to suit operator requirements –improves productivity and operator control
- Up-to-the-minute information always available e.g. to view orders and profitability
We were delighted that no bespoke work would be required... really impressed with what K8 does for the business.
Jeff Dowell - Managing Director
Back to case studies
