Ferroli

Challenge

Italian-based Ferroli was established in 1958, manufacturing and supplying natural gas fuelled boilers. The company now has more than 2,800 staff, and sells more than two million boilers a year, in addition to other heating, air conditioning and electrical products. In 1997, Ferroli opened its own UK distribution facility in to serve its national and independent customers.

In 2001, the management team agreed that the existing computer system’s issues and inadequacies had to be addressed and a replacement system was required. Following an assessment of the options available Kerridge Commercial Systems Revision 7 product was chosen. The decision was supported by the strength of past experience and performance of the company’s products. Just two years later, in September 2003, Ferroli moved to K8 and more recently upgraded to K8.07.

Gains and benefits

• Opportunities to introduce best practice processes – for greater business efficiency
• Warehouse Management streamlined processes, saves time and effort
• Hand-held terminals – save time and resource – reduced need to use fixed point workstations
• Access to future system releases –improves the quality of the product
• Re-assurance of progressive product development roadmap
• K8 - an excellent long-term investment for the company
• Partner support helps improve productivity and generate additional cost savings

K8 has provided us with an excellent platform on which to grow our business. The Warehouse Management module, now part of the standard product, has dramatically increased efficiency.

Paul Mitchell - IT Manager