J Handford and Son

Challenge

J Hanford & Son is a family-run business establised in 1880. The company prides itself on being able to offer a professional and efficient service, from initial pricing and advice to reliable and competent deliveries. J Handford & son are one of the few aggregate suppliers in the area who make deliveries directly from their suppliers to their customers.

The company’s previous system had reached the end of the road, it was slow and most processes were carried out manually. One of the challenges was choosing a system which staff would adapt to easily and having contacted Kerridge Commercial Systems, K8-SBE was chosen.

Gains and benefits

• Implementation completed on time, on budget
• Easy-to-use integrated functionality, saves time and effort
• More efficient working environment improves customer service
• Faster purchase order processing – less effort, saves time
• Automated processes e.g. direct fax capability – saves time and effort
• Credit limit monitoring at point-of-sale – tight control of debt
• Month-end processing is faster, easier and more accurate, quicker reporting

Month End processing is a lot quicker, easier and more accurate.

Colin Whittington - Sales Manager