Challenge
Established in 1968, family-run JHC Hardware is a trade supplier of kitchens, bedroom, shop-fitting and DIY products. The company has continued to expand and acquired tools and equipment distributor RG Laughlin and Sons in 1998. JHC Hardware holds an extensive range of products in its well-stocked 70,000 sq.ft. warehouse with daily deliveries by its own transport fleet.
Having made the decision to upgrade its computer system, the search began for suitable systems for both companies. A new system had to support a high standard of customer service and deliver effective management information. A secure IT partner supplier was essential and the system had to be able to support future growth. After rigorous reviews of candidate systems, K8 was selected.
Gains and benefits
- A fully integrated trading and financial system
- Comprehensive and flexible functionality- means tight process control
- Sales order processing – effective and efficient for high quality customer service
- Integrated ecommerce trading – opportunities to generate additional business at minimal cost
- Personalised catalogue information to suit customer needs
- Price changes easily managed – maintains margin control – protects profitable trading
- High standard of partner support - complete reassurance
- A secure long term investment as K8 develops, further benefits will be secured
The possibilities with K8 are endless with new things, better ways and more opportunities to improve the business. Kerridge Commercial Systems and K8 is the right combination for us.
Eamonn McNeill - IT Manager