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Kempston Material Handling

Kempston Group chooses inspHire as their preferred rental software solution

Vertical: Rental
Industry: ???
Product: inspHire
Kempston Material Handling

Established in 1973, the Kempston Group offers a broad spectrum of specialised services. Over the years, they have grown from a basic operation in East London, to having branches country-wide, that employ over 4 000 staff members.

The group have diversified their interests and now operates in sectors outside of the transport arena including: logistics, financial services, contract cleaning services, recruitment, fuel, retail and agricultural machinery.

Over 4 decades of operations, Kempston have made their mark in various South African industry sub-sectors, by consistently tailoring their service spectrum to meet the changing needs of the marketplace. In 2006, the Clark forklift range was introduced as part of Kempston’s service offering, to ensure that customers have an even wider range of quality solutions to choose from.

Kempston needed a hire management solution to meet their business needs

Previously, Kempston had an in-house system that was designed for their Truck Hire division. The system had no direct features or benefits relative to their Material Handling division. They were looking for a simple, easy-to-use software solution to streamline the processes of their forklift fleet operations.

inspHire was the answer…

Since using inspHire, the Kempston Group have enjoyed the following benefits:

  • Control over invoicing.
  • Centralised information on their fleet (including service, repairs, and maintenance history).
  • Easy access to reports, as and when required by Management.
The inspHire software could provide us with everything that we required, and more.

The future of inspHire’s partnership with Kempston Group is bright, and we look forward to a strong continued alliance, in support of their operations.

Working with the team at KCS has been phenomenal. Whenever we have needed assistance, they have always been just a call away and have always resolved any questions or queries presented to them. Their response turnaround time is normally on the same day.
Diane Kruger, Accountant

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