Routeco

Challenge

Routeco is an independent, privately-owned company. Formed in 1978, it has established itself as one of the UK`s leading distributors of industrial automation and control products with a nationwide network of sales locations. Employing over 200 staff, the company has expanded by focusing on providing customers with the best choice of products from leading manufacturers from around the world packaged together with value-added services.

As the company had developed into an established industrial automation distributor, Routeco customers were expecting more support and value added services. Part of the process was to make its MIS system more customer-orientated and flexible for the future. KPMG was employed as consultants during the discussions with the business function areas that would be affected most by a change of system.

Gains and benefits

• Streamlined ordering process, including inter-branch trading – saves time, improves service levels
• Future orders capability – greater control of current and future stock levels
• Part kits functionality simplifies ordering and despatch processes – generates additional business
• Fully integrated accounting – reduces workload and ensures accurate information for management
• Credit control tools have improved cash flow by reducing debtor days, and in turn customer service
• Integration of Austrian subsidiary easy and quick to complete
• Consolidated invoicing saves time and effort

Features have led to an improved debtor day performance, and better customer service.

Ian Stewart - Chief Executive Officer