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WebPro

Comprehensive ecommerce solution for consumers & trade

WebPro is a comprehensive B2B & B2C ecommerce platform with cloud-based functionality that enables you to move your business online quickly and easily. You can sell to online customers anywhere and from any smart device or desktop. At the same time, all incoming orders seamlessly integrate with your ERP system for smooth onward processing. It's the perfect, streamlined ecommerce solution.

 

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Fully tailor your customer’s online experience

Modernise and tailor your customer’s online experience

While simple to use, WebPro is a powerful web interface allowing you to customise your site for a modern and great customer experience. Any site you create is accessible from a desktop, tablet, or smartphone, so B2B and B2C customers can view and purchase your products from anywhere at any time.

  • Customers can use a search function to find products or drill down through clear categories to fill their baskets.
  • Orders instantly update within your ERP system for processing, reducing delays and enhancing customer service.
  • Orders are secured through the secure payment gateway and allow for SagePay and (or) PayPal transactions.
Offer smart and secure delivery options

Offer smart and secure delivery options for an improved service

Fast and reliable deliveries are critical for any business trading online. But the customer must receive a high standard of service while operations stay streamlined and profitable. That's why WebPro is a fully comprehensive ecommerce solution that offers a full range of delivery options that keep customers happy while protecting your margins.

  • Add delivery charges for regions of your choice, and vary these depending on the products selected or according to weight.
  • Protect profits as you trade with a broader market and set rates for premium rates like next-day delivery. 
  • You can further optimise delivery options by choosing which customers can collect orders from your branch. 

We wanted a way for us to provide our customers with a better online experience and really shout about who we are as a family business. K8 WebPro helps us do that.

Luke Brown, Retail Manager, Terry Howell

WebPro allows you to create integrated promo campagins. It's easy.

Create profitable and enticing promotional campaigns

Special offers and seasonal promotions are great ways to increase sales or generate product interest. But you don't need to restrict these offers to in-store – now you can run your version of Black Friday specials or the likes online. WebPro allows you to combine products and content for promotions, with all prices defined within your ERP system.

  • The best sellers feature lets you decide how many of your most popular items to show to online customers.
  • Create and apply badges such as 'New' and 'Clearance' to products and promote them on your homepage.
  • Approve & curate testimonials, with all customer reviews held in the admin area for your approval.
Trade accounts

Offer exclusive features to trade accounts

If you have trade or B2B customers, catering to their needs is essential for repeat business. That's why our online trading platform lets you provide trade customers with a portal allowing them to view their account status. They can also check orders, retrieve copy invoices and pay their account online. Plus, opt into newsletters and see other relevant communications.

  • Trade customers can view invoices in date order and make payments while checking their credit limits & outstanding balance.
  • The 'My Orders' tab allows customers to check the detail of previous orders and repeat them for restocking purposes.
  • Customers can also easily stay on top of their status by seeing a list of their past payments in date order.

Site configuration options

WebPro gives you many options to help you enhance your customers’ site experience. Some of the notable features are included below:

Customisable homepage

Use your WebPro homepage to add text and create a web portal unique to your business. You can also run promotions for specified badged products to maximise sales.

Create banner adverts

Advertise products or offers with banner adverts on your homepage. This module also allows you to upload your advert images and define click-through links for each banner.

Downloadable documentation

You can save on printing and postage costs by allowing customers to download documents through your WebPro website. Such material includes product, company or legal information.

Efficient communication

By simply clicking the 'Feedback' tab, your customers can communicate with you by phone or email, with emails distributed to different teams dependent on the subject matter.

Data export from your ERP

WebPro integrates directly with your ERP or business management system, updating pricing, stock, and photographic databases. That way, customers always have up-to-date information before making a purchase.

Data import into your ERP

All orders placed through WebPro are automatically and immediately transferred to your ERP or business management system for processing. You can then configure incoming orders to suspend for approval or release.

Site messages

Admin users can create messages to display to all customers or target individual trade account customers. These also expire at certain times, making them ideal for promotions or special offers.

Web page editor

The static page editor makes creating new pages on your WebPro site quick and easy. You don't need previous web design knowledge, and it's easy for staff to manage and maintain your site.

Google Analytics integration

WebPro integrates with Google Analytics to show your site's data, such as traffic, visitor demographics and behaviour. You can also track sales of items accessed via a Google advert.

Management dashboard

This feature gives you an overview of the activity on your website. Plus, you can monitor performance by seeing total sales and top sales by customer. Or check a list of recent orders.

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