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Integrated electronic proof of delivery

ePOD is an app installed on a smartphone or other suitable device that helps improve how you manage the customer delivery cycle. At the touch of a button, your delivery team can check off and confirm orders, capture recipient names and signatures and automatically inform branch staff immediately of any issues.

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Integrated electronic proof of delivery

What are the benefits to your business?

 

Deliver the right goods
at the right time

Optimal delivery
visibility

Deliver accurately and to schedule with ePOD from KCS North America.

Deliver the right goods at the right time

We know that delivering the right goods at the right time to your customer is key to ensuring that your business remains at the forefront of customer service. In addition, ensuring that deliveries are error-free or only have errors that can occur quickly and efficiently is essential for providing accurate and timely invoicing.

  • Capturing customer signatures for all deliveries made with the signed PODs instantly available ensures that queries resolve fast.
  • Optimize the functionality available to your drivers as they manage deliveries.
  • Deploy ePOD on a smartphone or a rugged device - you choose the technology that best supports your delivery requirements.
ePOD from KCS North America gives your business optimal delivery visibility.

Optimal delivery visibility

Depending on how you operate, drivers can either pull a pre-prepared manifest from your business management system for their route and vehicle, or they may simply scan deliveries as they load the vehicle to create the manifest. Finally, drivers can review the manifest to ensure all is correct before downloading it to their device.

  • Optionally issue automatic notifications from your ERP system to advise customers they are next in the sequence.
  • Drivers can scan the delivery ticket, record the recipient’s name, and get their signature before emailing the POD to the customer.
  • Issues such as shortages, damaged goods, etc, are highlighted and sent to the branch for immediate action.

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Want to learn what we can do for your business?

Book a demo today